Teardowns I've Worked On
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Guides I've Contributed To
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My Favorite Guides
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Answer to: I can't connect to the internet using wifi—only by ethernetFor starters, I'd suggest you verify whether your wireless network is still working. Are your other wireless devices (tablet, phone, etc.) still able to connect? If not, you'll want to troubleshoot your router/access point—power cycle it, check the settings/configuration, etc. The procedure for this is pretty basic but will vary a bit depending on which router you have. Remember that you can't connect unless both the router and your laptop are using the same network name (SSID) and password. If your other wireless devices can connect but your laptop can't, try removing the network in Windows and then re-adding it as if you were connecting for the first time. The procedure goes something like this: (1) Open up the Control Panel (2) Start Network and Sharing Center (3) In the Tasks pane, click Manage wireless networks (4) Right-click the connection you want to delete, and then click Remove network Once the network is removed, re-add it as if for the first time (right-click the wireless icon in the lower right c...
Answer to: No backlight in keyboardPretty sure they are different connectors. You can try re-seating the connector; it's shown in Step 21 of this guide.
Answer to: earpods to fit iPod shuffle 3gYou can get a small adapter with volume controls to use with any headset you like. This is particularly awesome if, like me, your ears were seemingly not designed with Apple products in mind (I can't get the earpods to stay in for more than a few seconds at a time). Some sites also allow you to search headphones by feature set, including volume controls. Check the specs/reviews to make sure they'll work with your particular device.
Answer to: Why aren't some of the keys on my laptop working?It's possible you just have a bit of dirt, lint, or some other contaminant underneath a few of the keys. Try blowing them out with compressed air before you look into replacing keyboards or other components. If the individual keys can be removed on your particular model, carefully pry them up and wipe down the contacts with isopropyl alcohol. Allow them to dry before you reassemble. If neither of those things helps, look into some of the culprits that James mentioned.
Answer to: Older Cell Phones - Do you want donated?Hey Jim! Thanks so much for checking with us. The short answer is, it depends on the phone. Con's answer contains a link to our list of most-wanted devices; if any of your phones are on that list, fill out the form and we'll send you a pre-paid shipping label. If your phones aren't on that list, but they're within about 5 years old and not yet documented on iFixit, we'd still love to have them—we have a small army of eager technical writing students waiting to tear them apart and write repair guides. Fill out the form and we'll get in touch. Thanks for donating!
Answer to: Can I replace the camera?You may not need to replace the entire camera. Here's a video showing how to replace the lens.