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Answer to: Install Memory Ram Failed, Ram Holder Broken/CrackUnfortunately for you Tungshi, if the socket is broken (even if it's a minor damage) Apple will not cover that since they provide an installation guide for installing and/or removing/upgrading your Ram modules. http://support.apple.com/kb/ht4432 "Gently spread the clips at the ends of the top memory module just enough to let the free edge pop up." "Carefully press the notched edge of the new memory module into the bottom slot while keeping the opposite edge slightly raised." Sorry man.