Answer to: My phone is google locked how can I fix it help plzYou have to get the original owners google email address and password to be able to use that cell phone again ! Once you have done this ! If you want to make it yours ,and you have a Google email address ! Delete the existing google account from settings and check the play store app ! If it says that you need to sign in first ! Go ahead and reset the phone now ! When it eboots it's ready for a new owner to set it up ! Good luck !