Answer to: Why won't my screen turn onHello, this same thing happened to me on my Alcatel One Touch Fierce the day before I was going on vacation, i had to run and buy a new one, the ZTE Z981... 3 weeks later, same exact thing again!! I searched the web and found the miracle solution: holding down the power button and volume DOWN button actually worked!! Also you can hold the up & down botton and the power botton together for abt 20 seconds then release an hold the power botton for 10 more seconds... Walaahh it should work. I then tried it on my Alcatel and it turned on too!! Now I have 2 phones.