Answer to: to unlock the WD passportIf you had used a password to secure your WD Password, you did it probably because you didnt want anyone else to see the contents which you had stored inside the WD Passport External HDD. The problem with WD Password is that you cannot retrieve the password once it is forgotten. The WD Security password protection is a 256-bit AES encryption system . Not even the customer care can offer a solution. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. One can reformat the hard disk with the Erase option available in the WD Unlock Tool. Once you use the Erase Tool, whatever data that was there in the HDD till now will be gone forever. You will not be able to retrieve it. After you have formatted the Hard Disk, you can start dumping whatever data it is that you find crucial again into your freshly reformatted WD Passport. Please Note : It is really hard to...
Answer to: Data Transfer very slowIf your External HDD is a WD Passport, it has extra hardware that does the encryption part. The data transfer is slow probably due to improper handling like a fall or pulling off the Ext HDD while iti s still running and hasn't spinned down. (multiple times)