Answer to: My Kindle just die. It can't turn on. No audio neither picture.Whatever you do, Do Not Buy The Kindle Fire 10! I absolutely hate mine! It's sluggish, wifi is spotty at best, and Bluetooth wipes out the wifi. I was tricked into buying this by the customer service representative, he told me that Google Play store and apps would work... Lies!!! The cameras suck.. all pictures are pixelized and blurry. I loved the Fire HDX 8.9.. love love loved.. until it died. Used it every day. I miss my 8.9 .. %#*@ you Amazon for screwing up a great thing!