Answer to: Why isn't my phone turning on?Be sure to check that there is a battery installed inside of the phone. Next check if the power cord is plugged into the wall and into the back of the charging dock and that the wall plug is providing power.
Answer to: Why can't I hear people calling me?First, confirm that the phone is turned on. Go through settings and locate the volume of the ringer and make sure that it is on high enough to hear.
Answer to: How do I open the phone without breaking it?After removing the screws, gently but firmly insert the Metal Spudger into the side of the phone and pry along the body until it comes loose.