Guides I've Contributed To
Answer to: Why won't my battery charge?If your charging cable is securely plugged into your device and it is still not charging, the USB port may be faulty. Test your computer’s USB port by inserting a different device into the port and checking it if is functioning. If the port is faulty, plug your charger into a different port or a different computer.
Answer to: Why isn't my home button working?Change the clock face using your mobile device. Go to your account on your ios device. Go to the clock face and select a clock face. Sync your tracker.
Answer to: How do I sync my Fitbit Surge to my computer?Prompt Fitbit Connect to sync with your tracker by clicking the Fitbit Connect icon on your computer and logging in. Then, under Main Menu, click Sync now. If you see a message saying your tracker can’t be found, click your Fitbit’s home button. For instructions on how to sync with different types of devices go to Sync Fitbit.