Answer to: Why is my camera screen frozen?If the camera freezes up, it may have gotten stuck in a loop while trying to connect to a wireless network. Just disconnect it from the network, and the camera should resume normal operation.
Answer to: Why do my photos appear blotchy?Any blotches, lines, or smears of color in your images does not necessarily indicate a malfunction. This problem can occur if the camera has been used continuously at high temperatures. To solve this issue, simply turn the camera off and wait for it to cool down.