Why is my device randomly turning off?I would be typing something and it would just turn off? Why does it do that and how can I stop it?
Answer to: Why is my printhead printing faded?The print head is probably dirty. Please go to the troubleshooting page to know how to clean it.
Answer to: Why isn't my cutter working correctly?The cutter sounds like it is dented and needs to be cleaned. Please go to the troubleshooting page for further instructions on how to clean it.