scans and copies print in a yellow backgroundI have HP Envy 4500e all-in-one. When I copy or scan in color, the whole page prints in yellow. This does not happen when I o...
Answer to: scans and copies print in a yellow backgroundThanks for your response. There is no dust or grime. The yellow is a very bright dark consistent yellow. The color of the bulb is also yellow as it scans across the screen when copying. I have lifted the lid to see it. These things only happen when copying or scanning in color mode. Copying or scanning in b&w mode, the prints comes out very clear and perfect. Please advise. Thanks!