Answer to: My microphone is cutting out and/or is not working?Make sure that the mic switch is on. The red means the mic is muted. The green light means that the mic is on. Start with no software on your computer. Disconnect the talk cable from the amplifier when connecting to a PC.
Answer to: Talkback cable jack is having trouble staying in the output jack.Try flipping the Talkback Cable so that the right angled plug is in the headset jack. If the chat is working then the Cable malfunctioned then needs to be replaced. You can find replacement parts at Turtle Beach Products.
Answer to: I am not hearing game audio in one of my speakers?Make sure your headsets USB is plugged into a power source, and check to see if the LED is lit up on the amplifier. Once you start playing music make sure that the device's volume is at halfway, and the volume control on the headset is halfway.If you can hear the audio fine then the problem might be with the RCA splitter cable, or the TV's RCA jacks.