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Device doesn't recognize my voiceThe Samsung Gear 2 Neo does not recognize my voice when I attempt to give it commands. Why?
Answer to: Resetting Samsung Gear 2 NeoTo perform a master reset, follow these steps: Back up all data on the internal memory. From the Home screen, swipe to the left or right until you land on Settings. Tap the screen to access. Tap Reset. Tap OK to confirm.