SKILLS

SOFTWARE

• Mac and PC OS installations and upgrades

• Mac and PC software installations

• Virus Protection

• Software configuration

• System software diagnostics

• Backup and Data restoration

HARDWARE

• Repair services

• Computer configuration and assembly

• Desktop maintenance and repair

• Hardware installation and repair

• Printer installation

• Modem installation and configuration

• Memory installation

• Hard drive installation, SCSI / IDE / EIDE / SSD

• WiFi installation and configuration, Wireless routers and Access Point installation, configuration and authentication

NETWORKING

• Routers, System upgrades

• LAN, WAN, VPN, TCP/IP

• Firewalls, Ethernet

• Router configuration

CLIENT SERVICE

• IT Consulting

• Customer Care

• Troubleshooting, Desktop User Support

LICENSES

• CompTIA A+

• CompTIA Network +

• MCP (Microsoft Certified Professional)

• ACSP (Apple Certified Support Professional)