iDropped It is Australia's leading on-site mobile phone and tablet repair service. Based from our National Repair Centre in South Melbourne.
We're known for our cool and innovative approach to repairing broken phones and tablets from our fleet of cars, vans and motorbikes.
We do all types of repairs to mobile devices including board work.
Answer to: No sound on video shootingThis is a known issue with a weak solder joint on the Audio codec chip. A reflow of the chip will usually work, sometimes a reball maybe needed. Google are aware of this issue and were offering replacements last year to those effected. If you need more info let us know.
Answer to: audio chip problem , can it be changed?We've recently had a large batch of Pixels and Pixel XL all with this issue. It can be resolved by reflowing the Audio Codec chip. We've done this on a few and its worked every time, we've also stress tested this fix over a couple weeks and the audio chip has not failed. Update (08/27/2018): This is the chip you can try reflowing. Be sure to protect the rest of the board when reflowing, too much heat will kill the board or disturb the baseband. Sometimes a reflow will not work in which case you have to replace the chip or try re-balling it.
Answer to: Microphones work, but not during phone calls.We've seen this same issue recently with a iPhone 6. The microphones would work fine in voice memos and other apps, however on a phone call the microphones ceased to work. Our solution was as follows - Remove board - Remove the shield on the back of the board at the top, the one that just peels off - Connect a temporary charge port, battery and screen and turn on the phone (plug in charge cable to turn it on) - Make a call to another phone that you have, put on speaker phone. - Whilst in call lightly apply pressure to the U1202 Power Management IC, the shiny one with a Apple logo. - Talk into mic whilst applying the pressure, the mic may start working or you may hear crackling noise. If it does you know that this chip is probably the culprit - Reflow the U1202 chip and test again, it may just work. We tried the above and it fixed this exact issue.