Answer to: un able to start laptop while pressing power buttoni have the dell xps 13 and I've only had it since March. It's brand new it has a Intel core processor of 17 and it's got windows 10 instulled. As well as the SSD hard drive. This is my first laptop and I don't know what to do it hasn't wanted to start for 3 weeks and I'm pretty sure my battery isn't dead yet. What should I do?