Answer to "My Samsung Ativ S cannot take a photograph"Hello, i have the same problem. I cannot load my back camera, sometimes the screen is frozen, sometimes is black and sometimes it closes from itself. I tried with hard reset but i didn't help. When i bought the phone it had Windows Phone 8.0 but later i updated it and now it has 8.1. The main question is: Is software or hardware problem? What is the possibility of software problem? If anyone have solution please contact me (email@example.com) Thank you.