My late 2016 model MBP’s battery had swollen after 3 years (2 months out of warranty). Apple wanted $850 to send it in and replace it. I purchased a new battery and it’s kit for a fourth of the price from iFixit. 2.5 hours later, and everything seems to be working smoothly. The guide was spot on.
Once they have, you'll be able to view a graph of their reputation gained over time.
Here's a preview of what the graph will look like:
No reputation gained yet.