Sam Goldheart

@sam

Sam Goldheart

394,648	Reputation
108	Solutions
545	Guides
Member Since 10/18/2012

Team

iFixit

We're just some folks with repair on our minds...

Votes

111

I'm Samantha Goldheart, I mostly go by Sam, and I have the honor of being the lead teardown engineer here at iFixit. Most of the time my writings will teach you valuable things about technology. This time they will be used to gab aimlessly about myself.

I got my degree from Cal Poly, SLO (the ''real'' Cal Poly) in Graphic Communication, which deals primarily with printing. I concentrated in the design end of things, got a minor in packaging, and was a student manager of the on-campus printshop. I also took way too many art, literature, typography, sociology and history courses. This bit was meant to explain that I really like learning, about everything. And I guess I was going to work in a warning about how much I love run-on sentences. And well-placed fragments. But maybe it has become a stream-of-conscious ramble that we should try to escape from.

My interests include MOVIES, BOOKS, ARTS, and GRATUITOUS POP CULTURE REFERENCES. I split my time between working, watching things, drawing things, and making things. And as you may have guessed, I'm on tumblr quite a bit.

Currently watching:

The X Flies
The Get Down

Currently reading:

Solaris
The Complete Sherlock Holmes
East of Eden

Currently making:

Tattoo designs

Teardowns I've Worked On

Answers

Answer to "Where are the zif latches." 05/13/2019
Hi Tom! Be sure you’re using our repair guides, not our teardown! I assume you’re talking about these connectors on the display. If those photos aren’t enough to help you out, maybe our connector guide can help a bit with disconnection?
Answer to "side by side samsung water dispenser will not stop shooting water" 02/14/2019
I’m not sure how much water you’re getting, this Samsung help page is about an unruly dispenser, sounds like you may have already tried a lot, but here’re their recommendations: (1) Make sure the ice dispenser is sealed properly, and the fridge is level and not the source of drips (2) Purge air from the line by running the dispenser into a bucket (3) Inspect the water line couplers that pass through the door
Answer to "Why is my power button not working?" 06/27/2018
Hi Fazeel! I’d suggest trying to gently clean the switch with compressed air or high concentration isopropyl alcohol before anything else. If that doesn’t seem to help, try opening the laptop and reseating the power button, and checking for any loose connections, you can find the service manual for your machine here. If that fails, you may need to replace the power button board, which shouldn’t be a very expensive part. Best of luck, and happy fixing!
Answer to "Unable to boot, stuck in power cycle" 05/15/2018
Mayer has some suggestions in this post My MacBook won't boot - HDD and fan spin, but no chime! He suggests resetting the SMC, maybe try this article's procedure!
Answer to "2005 furby not moving but still talking. How can I fix this?" 03/22/2018
Hi Amaya! Here's some resources I hope can help you out! (1) A previous similar question with a great response and link My furby just quit moving (2) A disassembly and "push-start" guide for Furbies (3) A list of known problems for 2005 Furbies
Answer to "Help me identify this part" 03/12/2018
Hey Alexander! That looks like a gasket that belongs on the front panel sensor assembly (the front-facing camera, ambient light sensor, and microphone cable you pulled off the top of the phone). This particular rubber bit belongs on top of the ambient light sensor. We don't have a great image for you, but I found this unsourced one in a broken link on Google images. Your phone will likely be fine without it, but it may struggle in dimming when you make calls and other ambient-light issues, since this helps shade that sensor.
Answer to "How do I get the settings icon back on my iPhone 6" 12/12/2017
Looks like you can search for "Settings" on your phone, then Reset, then Restore Home Screen Layout. http://ccm.net/faq/34313-ios-the-settings-icon-is-missing says: Open Spotlight Search, and type Settings. Tap Settings. Go to the Reset section > Reset Home Screen layout.
Answer to "Is the Latitude E7470 as repairable as the Latitude E5270?" 11/09/2017
Dell posts full service manuals, which is a good sign for repairability, and means you can take a peek for yourself! I found a manual for the E7470 and it looks pretty darn repairable and upgradable based on those images!
Answer to "My iPhone 1st generation does not charge" 10/19/2017
It looks like this may be a similar issue? My iPhone 2g is not turning on or charging Try a hard reset "holding home and power buttons whilst plugged into a power outlet" then try cleaning contacts. If that doesn't work you may need to replace the battery. This answer also suggests simply trying another charging cord wont turn on or charge
Answer to "telechargement du site ifixit" 08/17/2017
Salut Jean-Pierre! Il vaut mieux que vous télécharge que les guides dont vous avez besoin. Sélectionnez "Options" sur le guide, et tappez "Télécharger le PDF." Si vous avez un mobile Android, vous pouvez également télécharger notre app iFixit à partir de le Google Play Store. La, vous pouvez enregistrer les guides en les marquant comme "favoris."

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Microsoft Surface Pro 6 Teardown 12/10/2019

We did a video teardown of the Surface Pro 7 here!
Google Pixel 3a Teardown 12/03/2019

Hey there, as listed at the top of this teardown, this is for entertainment purposes “This teardown is not a repair guide. To repair your Google Pixel 3a, use our service manual.” We skip a lot of steps to get to the interesting reveals, the full repair manual comes a little later.
AirPods Pro Teardown 11/04/2019

We did link to our Galaxy Buds teardown, twice!
AirPods Pro Teardown 10/31/2019

I updated the step with the link to the video teardown! Screaming starts around1:30 ;)
iPhone 5c Battery Replacement 10/17/2019

Sorry to hear about the unsuccessful repair!

We don’t see an order associated with your account but our Support team is here to assist. In the event you need to find additional parts to complete your repairs, or if you decide you wish to return the kit that you ordered, feel free to reach out to us. If you purchased in the US, Canadian or Australian store please refer to help.ifixit.com, if you purchased in the EU store please write to eustore(at)ifixit.com.
AirPods Teardown 10/17/2019

Hey there, the tool mentioned is an ultrasonic cutter, listed and used in the AirPods 2 teardown.
iPhone 5c Battery Replacement 10/17/2019

Hey Toni, check out our parts and warranty information!
iPhone 7 Plus Teardown 10/17/2019

Hi there! The iPhone 7 Plus battery replacement guide can be found here! Happy fixing!
iPhone SE Lightning Connector Replacement 10/17/2019

Lightning ports are very susceptible to debris. You may not see noticeable obstructions, but use a toothpick or soft brush to swab the inside. It could well be an issue of pocket lint! Best of luck!
iPad Mini 2 Wi-Fi Battery Replacement 10/17/2019

Using tweezers to hold the screw in place while you secure them with a driver sometimes helps!

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