Answer to "Removing the agitator assembly"I have this same issue. None of the videos I can find on YouTube show how to get the agitator off this particular model. There is NO bolt holding the agitator on which can be accessed from the top as the video depicts. There is nothing but a 3 flanged pice of plastic obscuring several bolts that appear impossible to access about 2 feet down inside the center of the agitator. We still need help figuring this out.