Answer to "Doesn't actually turn off"I have four of these mixers in my bakery and two of them have the "don't shut off" problem. My simple and inexpensive fix is to loop a thick rubber band to the power cord by the back of the mixer and then loop it over the speed knob when I want the mixer off. These mixers are real work horses and I don't have time to take them to the shop for a costly fix. I have to replace the rubber bands about once a month. Works for me!