Answer to "Dash cam keeps falling off of its mount, what should I do?"I have the same issue, part of the plastic inside the socket has broken off, so the ball will not connect to the socket. Garmin offered to repair the Dash Cam 20 for $99. I’m going to try and glue a magnet inside the socket, and glue a small piece of steel to the ball and see how well that works as a repair. The camera is fine, the socket is the issue.