Answer to: ZTE Zmax Pro: black screen/glowing home button, won't even vibrateThis is my 2nd phone also and both phones have done this. The 1st one worked holding the volume down and power button at the same time. This phone I had to use the hold all 3 buttons until home button quit blinking then hit the power button. Not the only problem with this phone and wish I never bought it. Now that LG Stylo 3 has 32gig internal memory I will be going that phone. Metro won't replace it again and neither will ZTE.