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This is absolutely brilliant! Thank you so much for documenting. Nice job!
My office has dozens of these DS-510's, and we've been just replacing them when this happens because it seemed like it was a broken internal gear or something. Today the one on my desk started pulling the same trick. Only has 30k on the odometer. Shame on Epson for making such a weak part that's so hard to access, while also failing to offer a replacement. Seems they could make it easier to replace, since it's right there with the replaceable rollers.
Indeed, as mentioned in an earlier post...might be time to seek a better product brand.