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Great job diagnosing and documenting. I found that the fix could be done without disassembling any of the covers. Go directly to the rollers and remove, then follow removal of the stub shaft for your repair. Assembly required that the DS-510 be put on its side looking down into the access hole and ensure that the interior shaft is there to engage and complete assembly and reinstall rollers. Thanks Steve, now if we only can find replacement parts, this scanner could be superior. May have to fab one out of metal.