This went very smoothly. I had already tried replacing the hard drive, so there were only a few new steps for me. Glad I didn't have to take apart the bracket and light in the last step. Time machine is chugging away as I speak, and my 2010 is not on the scrap heap just yet.
Once they have, you'll be able to view a graph of their reputation gained over time.
Here's a preview of what the graph will look like:
No reputation gained yet.