The spring clip is installed wrong. The brake pad will rattle. Push the brake pad in from the rotor side with the clip pushing down hard on the pad holding it in the housing. The clip is to stop the pad from rattling in the housing, not to hold it against the piston.
Once they have, you'll be able to view a graph of their reputation gained over time.
Here's a preview of what the graph will look like:
No reputation gained yet.