I thought I'd done something wrong because my phone would not turn on.... even after a few hours. I finally charged it overnight and then did a hard restart (holding the power button and home button at the same time) and it worked! I have no experience doing this sort of thing and it was a little intimidating, but the video really helped, and it was manageable... not easy, but if you have the motivation and steady hands you should be able to pull it off.
Once they have, you'll be able to view a graph of their reputation gained over time.
Here's a preview of what the graph will look like:
No reputation gained yet.