Jonathan Trudeau

@jtrudeau

Team

Answer to "My tablet got really hot and shut down." 04/07/2016
Probably not. The device has an actual running time of 8 hours. How long were you playing the game for? Let the tablet cool down, charge it then see what happens, it is possible the device might need a new battery.
Answer to "Tablet will not turn on." 04/07/2016
Make sure your power supply is on, if the charger is plugged into a surge protector that is not on, no current will be sent to charge the device. Try charging the device in a different outlet, with the charger port directly into the outlet.
Answer to "The screen is frozen." 04/07/2016
The tablet should be reset. If you press and hold the power button and home button for approximately 10 seconds, the screen should reset itself along with the device.

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