Guides I've Contributed To
Why does my Zoomer not respond to my hand motions?No matter how close I get to the Zoomer, it won't change directions or speed.
Why does my Zoomer not respond to my commands?My Zoomer doesn't adjust direction or turn when I wave my hands.
Answer to "Why did the mouth suddenly stop opening?"This could be related to a few issues. The Zoomer has gears that open and close the mouth. Those gears are hooked to some wiring running from the main circuit board. I would open up the device, inspect all the wiring, and inspect the gears for any flattening or rounding on the teeth. Stay tuned for one of our repair guides that will show you the step-by-step on how to open up the device for inspection and repair!
Answer to "My Zoomer Dinosaur does not turn on."There are a few possibilities. The issue could be related to the battery, the charging mechanism, or the main circuit board. Due to the extensive troubleshooting and repairs related to the first two, your best bet is to inspect the main circuit board and replace it to see if that is the issue. We'll have some repair guides up shortly, so stay tuned for the step-by-step guide on how to replace your Zoomer's main circuit board!
Answer to "My Zoomer Dinosaur does not turn on."There are a few possible answers to this question. It could be the battery, the charging mechanism, or it could be the motherboard. It just so happens that we have a repair guide for the motherboard! This would be solid option to troubleshoot the issue, because the other repairs are much more involved, and we do not have a repair guide for that at the moment.