Guides I've Contributed To
Answer to "Why am I not getting sound from headphones when plugged in phone?"First check and see if your phone is under warranty. If not under warranty check the volume settings. If volume is set correctly try turning phone completely off to reset. Next try replacing the headphones or accessory you have plugged into the jack. If there is still no resolution the jack may need to be replaced.
Answer to "Why am I not getting any sound from my back speaker?"First check if your phone is under warranty. Next check volume settings and make sure they are turned up. Next turn phone completely off to reset. If phone not under warranty you may need to replace the speaker.
Answer to "My phone keeps turning off on me. Could this be my battery?"First check and see if your phone is still under warranty. If so take it in for repair or replacement. If not you want to completely shut down phone and restart. Then allow phone to charge all night, be sure all connections from phone to charger to outlet are complete. If the issue persist it could indicate the battery needs replacing.