Shark Navigator Lift-Away Deluxe NV360 and NV361 Troubleshooting

Shark Navigator Lift-Away Deluxe NV360 and NV361 Troubleshooting

Matt Zieminski
Last updated on

Safety First! Before you begin, remember that safety is paramount. Always disconnect your vacuum cleaner from the power source before attempting any repairs or diagnostics. This precaution is crucial to prevent electric shock or damage to your device.

Understanding Your Vacuum This guide covers various problems, from not picking up dirt to restricted airflow. We’ve broken down each problem into three key sections:

  1. Problem: Identifies the specific issue you're experiencing.
  2. Why It Happens: Provides a brief explanation of potential causes.
  3. How to Fix: Offers step-by-step solutions to resolve the issue.

Ready to Tackle the Problem? Armed with this guide, you can approach vacuum troubleshooting with confidence. Let’s dive in and get your vacuum running smoothly again!

Causes

1

Why It Happens?

Clogged filters or a full dust cup may restrict airflow.

How to Fix

  1. Check the filters to see if they are dirty and need cleaning. Be sure to follow instructions for rinsing and drying the filters before reinserting back into the vacuum.
  2. Check if the dust cup is full and needs to be emptied.
  3. Check the hose and hose connections for blockages.
2

Why It Happens?

The suction from the vacuum may be too powerful.

How to Fix

  1. Open the suction release on the handle to decrease suction power.
  2. When vacuuming, move the On/Off switch to “I - Suction Only” position to disengage the brush roll.
3

Why It Happens?

Clogged filters or a full dust cup may restrict airflow.

How to Fix

  1. Check the filters to see if they are dirty and need cleaning. Be sure to follow instructions for rinsing and drying the filters before reinserting back into the vacuum.
  2. Check if the dust cup is full and needs to be emptied.
  3. Check the hose and hose connections for blockages.
  4. Close the suction release on the handle to increase suction power.
4

Why It Happens?

How to Fix

  1. Turn off and unplug the vacuum
  2. Disconnect the nozzle and remove any blockages around the brush roll
  3. Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
  4. Move the On/Off switch to the “II - Brush Roll On” position.
5

Why It Happens?

The vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off.

How to Fix

  1. Move the On/Off switch to the “O” (Off) position.
  2. Unplug the vacuum.
  3. Empty the dust cup and clean filters.
  4. Check for blockages in hose, accessories and inlet openings.
  5. Allow the unit to cool for a minimum of 45 minutes.
  6. Plug in the vacuum.
  7. Turn the On/Off switch to the “I” (On) position to restart the vacuum

View statistics:

Past 24 Hours:

2

Past 7 Days:

6

Past 30 Days:

16

All Time:

99