Nest Cam Not Connecting

All camera settings are controlled through the Nest Cam App. Make sure that you have downloaded this app and have your bluetooth enabled in your phone settings and have logged in with all your proper information. Your app will tell you if your Nest Cam is connected to Wi-Fi. The Nest Cam status light will also be a solid green if it is connected and functioning properly.

Sometimes the video quality setting for streaming is set too high for the Wi-Fi connection. Sometimes lowering the video quality will help create a smoother streaming. Go into your Nest app and select the camera you want to control. Select the settings option in the top right corner, choose Image quality and select a lower resolution.

Often the Nest Cam just needs a reboot to continue to function properly. Unplug your Nest Cam’s power cord from the wall, wait 10 seconds and then plug the cord back in. Your Nest Cam will restart immediately.

If it isn’t your Nest Cam, it might be the router and modem. Start with unplugging both and waiting 10 seconds, then plug only the modem back in. Wait until the modem has restarted and then plug the router back in. After the router has restarted, check your Nest Cam connection and video stream again.

It is possible that your Nest Cam or a specific Nest Cam in a group is just too far away from the router to stream smoothly. Try to move the camera to a better position to diminish interference with the Wi-Fi connection.