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Introduction

This is the hub used to power TELUS Boost WiFi. TELUS is a telecommunications provider in BC, Canada.

This device does not have a FCC ID as it is only sold in Canada. Its Industry Canada ID is IC: 4711A-PRV65B.

You can view all photos in higher resolution here https://imgur.com/a/hNO55VL

It is not recommended to open your device. End customers of internet service should contact the ISP for support.

  1. External photos. External photos. External photos.
    • External photos.

  2. External photo 2
    • External photo 2

  3. A large heatsink on the back of the unit serves to keep the unit cool without installation of a fan. A large heatsink on the back of the unit serves to keep the unit cool without installation of a fan.
    • A large heatsink on the back of the unit serves to keep the unit cool without installation of a fan.

Christine Tan

Member since: 01/08/2020

109 Reputation

1 Guide authored

6 Comments

Oh nice Absolutely amazing, thank you for sharing your knowledge with me.

Laluna Lawlence - Reply

Thank you for tearing it down. Any hint on the speed of the LAN/WAN port from the hardware?

Ricky Chau - Reply

The router seems to be build on Broadcom’s 6858 SoC which is quite powerful beast and MoCA part is on BCM6802. But I can’t find much details about them.

Ajax - Reply

How was it identified as an Arcadyan NH20A? It says designed in Canada on the bottom. Who makes the Arcadyan NH20A. It's not an easy find.

Arcadyan Headquarters: No.8, Sec.2, Guangfu Rd., Hsinchu City 30071, Taiwan. Not a Canadian company. So it was designed for Canadian use only, care of Telus?

Broadband access, Multimedia and Wireless infrastructure into its expertise.

https://www.arcadyan.com/en-us

Where is it stated that this device is made by Arcadyan? I can't find this device within their company website. Someone must have discovered it labeled on the device, somewhere?

ImaGUIguy - Reply

So this ONT/Modem/Router/Wi-Fi 6 device gets fed a fiber optic cable, straight from outside, or does it go through another device first? Like the old Actiontec T3200M it has a fiber in connector (though isn't used in conjunction with the Nokia G-240G-A ONT) with 1G service plan. My T3200 is just fed a CAT6 ethernet cable from the Nokia. The T3200 is only capable of 1G LAN ethernet, I assume this NH20A device has 2.5G LAN ethernet connectors, using CAT6e or CAT7 cables?

ImaGUIguy - Reply

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