We work closely with media outlets all over the world to make repair accessible to people of all walks of life. We almost always license our photos and repair guides to the press for free. Our photos are regularly reprinted in the New York Times, the Wall Street Journal, and a wide variety of magazines and online publications.
Without specific permission, members of the press may use three photos per story (with attribution and a link back to iFixit). More generous press licensing is easily obtainable by emailing kaykay at ifixit dot com.
iFixit is based in the lovely central coast of California. When we're not basking outside in the sunshine or kayaking along the coast, we occasionally answer our phones and talk to friendly reporters.
Direct media inquiries to Jeff Snyder: jeffs at ifixit.com
Customer Service Hours: Monday - Friday, 9am to 5pm PST
- Toll-free phone: 1.866.613.4948
- International phone: +1.805.464.0573
- Fax: 1.805.456.0741
- Address: 1330 Monterey St., San Luis Obispo, CA 93401
Our customer service team can also be reached via email.
Media Information ¶
- Kyle Wiens, co-founder and CEO
- Luke Soules, co-founder and CXO
About iFixit ¶
iFixit is a global community of tinkerers who help each other fix things by sharing online repair instructions and know-how. With this freely available knowledge, iFixit helps thousands of people repair their devices every day. Why? Because companies don't provide repair parts and documentation to end users. iFixit believes that everyone has the right to maintain and repair their products. To learn more visit www.ifixit.com.
iFixit was started in 2003 by Luke Soules and Kyle Wiens while they were studying engineering at Cal Poly, San Luis Obispo. We are a private, socially motivated company. More about how we got started is on our background page.
We believe that the easier it is to fix something, the more people will do it. The only way to keep hardware out of landfills is to increase the useful lifespan of our stuff.
We’re facing a crisis of global proportions. No matter how deep and dark the hole we dig, there are fewer resources left to pull from the earth every year. At the same time, our collective trash heaps are growing at an alarming rate. We’re using non-renewable resources to make short-lived things. Even the most resource-intensive products, like electronics and computers, have shorter and shorter life cycles with every new iteration. A single cell phone, for example, houses fifty different elements—many of which are not recoverable during recycling. When consumers are done with them after a year or two, gadgets are either condemned to the junk drawer, shredded for material reclamation, or simply thrown out—a huge waste of resources and a growing environmental blight.
At iFixit, repair is our mission—a way to fix the world, one broken gadget at a time. Reuse, repair, and remanufacturing are better than recycling. It lengthens the life of products and conserves vital resources.
A more detailed overview of our strategy is on our mission page.
Earth has limited resources, and we can’t run a linear manufacturing process forever. The best way to be efficient is to reuse what we already have! We are committed to solving the e-waste problem by empowering repair all over the world.
iFixit is not just a company—we are a global repair community of people helping people fix things. We are thousands of technicians and volunteers working together to make the world better by teaching people how to fix things. Our community has won awards—SXSW recognized us as the best online community of 2010.
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