iFixit Media Information

What's iFixit? ¶ 

iFixit is a global repair community of people helping each other fix their stuff. We are millions of tinkerers, technicians, and volunteers working together to help people repair their devices every day. Why? Because most companies don't provide repair parts and documentation. We believe that everyone has the right to maintain and repair their products—however they see fit. Together we’re fixing the world, one broken gadget at a time!

Learn more about iFixit on our about us page.

Working on a story about iFixit? ¶ 

For media inquiries and interview requests, please email Kay-Kay Clapp: kaykay (at) ifixit (dot) com.

  • Toll-free phone: 1.866.613.4948
  • International phone: +1.805.464.0573
  • Fax: 1.805.456.0741
  • Address: 1330 Monterey St., San Luis Obispo, CA 93401

Our customer service team can also be reached via email.

Looking for photos or logos to go with your story? ¶ 

Download iFixit logos, photos, emblems and goodies here! Can’t find what you’re looking for? Send kaykay (at) ifixit (dot) com an email and she’d be happy to help you out!

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Want to use one of our tech photos? ¶ 

We love seeing our beautiful photos regularly reprinted in the New York Times, the Wall Street Journal, and a wide variety of magazines and online publications. Without specific permission, members of the press may use up to three images per story (with attribution and a link back to iFixit). If you need more generous photo-licensing, email kaykay (at) ifixit (dot) com.

Our content is licensed under the Creative Commons BY-NC-SA 3.0 license, which does not allow for our material to be used for commercial purposes.

What's new at iFixit? ¶ 

We’re thrilled that our customers and the press have a lot to say about us. We keep ourselves busy by tearing down the world’s latest gizmos and creating repair guides to help you fix your stuff. Stay up-to-date on all things iFixit by subscribing to our blog, and following us on Facebook, Twitter, Instagram, and Google +.

Sometimes, we write things ¶ 

From time to time, when we’re feeling particularly inspired, we like to share our thoughts with the world. Here’s but a few of our favorite ramblings:

Got a story idea for us? We think that’s great. Feel free to send it to julia (at) ifixit (dot) com.

How we got here ¶ 

iFixit was founded in 2003 by Luke Soules and Kyle Wiens in a dorm room at Cal Poly, San Luis Obispo. It all started when the two of them tried to fix an old iBook. With no instructions, they started the way everyone does: the hard way. After some tinkering, fiddling, broken tabs, and lost screws, they finally fixed it!

As they tried to fix other devices, they had trouble finding parts, instructions, and the right tools for the job. So they bought broken computers on eBay and stole parts. Then they decided to sell parts themselves and create repair guides for the devices they fixed… and the rest is history.

Learn more about we got started on our background page.

Quick facts about iFixit ¶ 

  • CEO & Co-founder: Kyle Wiens
  • CXO & Co-founder: Luke Soules
  • Founded: 2003
  • Repair Manuals: 16,500+
  • Solutions: 65,000+
  • Devices: 4,500+
  • Languages: English, German, Spanish, French, Italian, Dutch, Portuguese, Russian, and Turkish
  • Offices: San Luis Obispo, CA and Stuttgart, Germany

Product reviews ¶ 

After tearing down hundreds of devices—and building repair guides for thousands more—we’ve learned a thing or two about the tools we use to get the job done. Existing tools in the marketplace weren’t meeting our needs, so we decided to reinvent the wheel—er, screwdriver. Our team designs, engineers, and manufactures the world’s best electronics repair tools—and we back up that claim with a Lifetime Warranty on all our tools. Check out our industry-leading Pro Tech Toolkit.

If you’re interested in reviewing our tools for your publication, please contact Jeff Snyder and jeffs (at) ifixit (dot) com. We get so many requests that we must require your publication have an audience in excess of 10,000 subscribers.

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