UK Shipping Policy

Your order is delivered via UPS Standard. For most orders with a value of £65.00 or more, delivery is free of charge.

If your order includes a rechargeable battery, due to legal transport regulations, we can only offer free delivery to the UK Mainland.

We currently accept payments via credit card, PayPal (express and standard), Klarna pay later, as well as payments via Apple Pay or Google Pay.

At present, we are only shipping to the United Kingdom. Orders placed in Pounds Sterling (£) are only accepted from within the United Kingdom.

If you wish for your order to be shipped to another country using Euros, please check out our European store: in Euros.

We normally ship your order within 24 hours. However, there are some exceptions, please note we do not process orders on weekends (Saturday or Sunday) and there will be delays due to the holidays. You can see the estimated delivery time hence dispatch in the table below.

According to the transport regulations, rechargeable batteries can only be shipped by certain shipping providers. You will be offered the choice of suitable shipping providers during the check-out process.

Unfortunately, we cannot ship rechargeable batteries to some countries, as we are subject to legal requirements.

UPS Standard

We ship to the United Kingdom on a Delivered Duty Paid (DDP) basis. We declare your shipment to UK customs and cover applicable import VAT, customs duties and standard brokerage fees. These costs are included in your order total, so you should not be charged additional import fees when your parcel is delivered.

UPS cannot deliver to post-office boxes (P.O. Boxes).

f a parcel is returned to us as undeliverable, we will process this item as a return for a refund, and we will withhold the initial shipping costs. If the customer refuses to accept a package, we reserve the right to withhold the initial shipping charges and/or charge a return fee of 25 percent of the value of the goods. In this case, any additional fees and shipping costs incurred will be charged to the customer.

Please notify iFixit Customer Service if you suspect that an order cannot be delivered to the specified address and you have not received a return confirmation or refund within six weeks.

If you've received the wrong article or if the article was already broken upon arrival, check our FAQ or contact iFixit support.