Introduction

The directional pad on your Xbox Controller could become unresponsive or sticky. If this happens it could be necessary to remove the directional pad to either replace or clean it. This guide will teach you how to access and replace the directional pad on your Xbox One Wireless Controller Model 1708.

Slide the battery cover toward the top of the controller to remove it. Lift up  the batteries or the battery pack from the battery compartment.
  • Slide the battery cover toward the top of the controller to remove it.

  • Lift up the batteries or the battery pack from the battery compartment.

Insert a plastic opening tool into the top seam, and  gently work the opening tool to the bottom of the controller. Continue using the opening tool to gently pry the side plate off of the controller.
  • Insert a plastic opening tool into the top seam, and gently work the opening tool to the bottom of the controller.

  • Continue using the opening tool to gently pry the side plate off of the controller.

  • Repeat this process for the second side plate.

New Battery = Faster iPhone
Fix Kits starting at $16.99
Gently peel the battery label  or punch a hole in the center of the sticker in the battery compartment to reveal the hidden screw.
  • Gently peel the battery label or punch a hole in the center of the sticker in the battery compartment to reveal the hidden screw.

  • Remove the five 90mm torx-9 security screws from the back of the controller.

Orient the controller so the front plate is facing up. Lift the front cover off of the controller.
  • Orient the controller so the front plate is facing up.

  • Lift the front cover off of the controller.

Turn the controller face down and gently lift the rear plate.
  • Turn the controller face down and gently lift the rear plate.

Turn the device over and remove the directional pad by gently pulling it away from the controller.
  • Turn the device over and remove the directional pad by gently pulling it away from the controller.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Dylan Gross

Member since: 09/25/2017

543 Reputation

4 Guides authored

Team

Cal Poly, Team S18-G3, Forte Fall 2017 Member of Cal Poly, Team S18-G3, Forte Fall 2017

CPSU-FORTE-F17S18G3

4 Members

7 Guides authored

Add Comment

View Statistics:

Past 24 Hours: 6

Past 7 Days: 20

Past 30 Days: 89

All Time: 156