Introduction
If your Xbox One Wireless Controller (model 1697) Directional-pad (D-pad) is not working when your thumb presses the button, then use this guide to replace the D-pad. The D-pad is the raised, “plus-sign” looking button that is located between the left and right thumb sticks that helps the user adjust the focus or other controls of a specific Xbox One game. Before removing the D-pad, make sure to power off your Xbox One controller completely.
What you need
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Remove the side handles with the iFixit plastic opening tool by wedging it around the seam of the handles.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Hellow mine has a problem that it doesn't work\turn on with battery or with a cable like its dead