Fix Your Stuff Community Store

Washing Machine Disassembly to Access Water Drain Pump

Introduction

This guide provides the steps needed to disassemble the washing machine so that you can open the water drain pump.

What you need

  1. Washing Machine Disassembly to Access Water Drain Pump, Safety precautions: step 1, image 1 of 2 Washing Machine Disassembly to Access Water Drain Pump, Safety precautions: step 1, image 2 of 2

    • UNPLUG POWER CORD; TURN OFF WATER SUPPLY.

    • Check machine details on the inside of the main door.

    Edit

  2. Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: step 2, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: step 2, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: step 2, image 3 of 3

    • Move washing machine away from wall to make rear and front accessible.

    • Using Torx T20, unscrew two screws (top left and top right on rear side) .

    • Slide top backwards, lift it off, and put it aside.

    Edit

  3. Washing Machine Disassembly to Access Water Drain Pump, Remove detergent dispensing tray, and 3 screws: step 3, image 1 of 2 Washing Machine Disassembly to Access Water Drain Pump, Remove detergent dispensing tray, and 3 screws: step 3, image 2 of 2

    • Push down blue part in the middle to release the tray, and pull it out completely.

    • Unscrew three T20 screws; the one on the lower right is shorter.

    Edit

  4. Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: step 4, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: step 4, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: step 4, image 3 of 3

    • Unhook three hooks at the top (two shown).

    • On the inside, on the right, there is another hook (marked), sitting between two guiding notches without hooks.

    Edit

  5. Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: step 5, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: step 5, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: step 5, image 3 of 3

    • Release the cables by gently pressing the hooked guides. Note that the black part (marked by a rectangle) must be unlocked.

    • Finally, unlock the connector (e.g. with your nails or a flat-blade screwdriver) and pull it out.

    • Put the control panel aside.

    Edit

  6. Washing Machine Disassembly to Access Water Drain Pump, Immobilize the tumbler unit: step 6, image 1 of 1

    • The tumbler unit is freely suspended. Wedge a towel on the rear side behind the tumbler unit to immobilize it. This will prevent damage when tilting the washing machine later on.

    • DO NOT FORGET TO REMOVE THIS when reassembling!

    Edit

  8. Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: step 7, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: step 7, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: step 7, image 3 of 3

    • The rubber door seal is attached to the front cover by a metal wire and a spring.

    • Pry out the spring and pull away the wire.

    • Unpeel the seal all the way round, and tuck it inside.

    Edit

  9. Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter door, drain water, and unscrew: step 8, image 1 of 2 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter door, drain water, and unscrew: step 8, image 2 of 2

    • The round door (front bottom right) for the drain tube and filter can be removed, by opening it completely, and gently pulling out the left side of the hinge.

    • DRAIN ANY REMAINING WATER.

    • Unscrew two T20 screws.

    Edit

  10. Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: step 9, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: step 9, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: step 9, image 3 of 3

    • Unscrew two (T20) screws at the top.

    • Tilt the whole washing machine towards its rear side to expose the front bottom. Lean it against a wall.

    • Unscrew two (6mm hex-head) screws on the bottom.

    Edit

  11. Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: step 10, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: step 10, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: step 10, image 3 of 3

    • The front cover is held in place by plastic hooked pins. Slightly lift the front cover to unhook it.

    • On the inside, unclip something, and pull out a connector (for the door lock). The plastic emergency door release comes out easily. The image shows this when clip and connector are already disconnected.

    • DO NOT FORGET TO PUT ALL THIS BACK on reassembly!

    Edit

  12. Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: step 11, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: step 11, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: step 11, image 3 of 3

    • Remove the plastic strip that protects the bottom edge.

    • Unhook on the back, and tilt it forwards.

    • Note the guiding notches to help you put it back.

    Edit

  13. Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: step 12, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: step 12, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: step 12, image 3 of 3

    • Unscrew one (T20) screw.

    • Tilt the plate back, and lift it. There is a hooked tab, and a guiding pin to help you reassemble the plate.

    • Pull out the drain tube.

    • Put the cover plate aside.

    Edit

  14. Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: step 13, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: step 13, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: step 13, image 3 of 3

    • Pull the power connector from the pump.

    • Using pliers, loosen the clamp on the hose from the tumbler and slide it back.

    • Remove the hose.

    • BE PREPARED FOR SOME WATER (use a towel or bowl).

    Edit

  15. Washing Machine Disassembly to Access Water Drain Pump, Remove debris: step 14, image 1 of 1

    • In my case, the pump inlet (where we just removed the hose coming from the tumbler) was clogged with debris and some cloth.

    • This prevented draining, and even prevented removal of the filter. Thus, requiring disassembly. But we are not done yet.

    Edit

  16. Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: step 15, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: step 15, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: step 15, image 3 of 3

    • Unscrew four T20 screws.

    • Tilt the filter/pump unit (note the tab at the top), and pull it out from the back.

    Edit

  17. Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: step 16, image 1 of 3 Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: step 16, image 2 of 3 Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: step 16, image 3 of 3

    • At his point you can clean the water inlet, the filter, and the pump. The propellor should move freely. The pump itself can also be removed to replace it (but I did not do that).

    • In my case, a significant amount of cloth got stuck in the water inlet, including a necklace. In the filter, there were some hairpins, and inside the pump itself, a coin and a pendent. LESSON: CLEAN THE FILTER MORE OFTEN, while you can stil remove it without disassembling the machine.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

10 other people completed this guide.

Author

with 1 other contributor

Tom Verhoeff

Member since: 03/31/18

573 Reputation

1 Guide authored

Badges: 8

+5 more badges

4 Guide Comments

Perfect! It helped me to disassemble this same model to find out that our pump was jammed with a thin thread. Had to replace the pump, but that was the easy part once the machine was disassembled!

Marcel Hogenstein - Reply

Awesome guide, many thanks Tom. Took just over an hour to have it back up and running (cleaned our pump with underwire and a cotton ball). Hardest part was that clip on the right of the sensor panel. and getting the rubber seal back on. Many thanks again!

Tony Baroona - Reply

Fantastic. Amazing resource. Saved me so much time, money, hassle.

Found my fault, a simple disconnected pipe and re connected it.

Oliver Farrell - Reply

Thanks Tom, what an excellent guide, really appreciate the effort you've made in creating it.

All done in under an hour, I didn't break anything and didn't end up with any screws left at the end for a change.

The hoop and spring that holds the rubber around the door was the only bit that I struggled with as it's a very, very strong spring.

Andy Mason - Reply

Add Comment

View Statistics:

Past 24 Hours: 4

Past 7 Days: 44

Past 30 Days: 146

All Time: 9,505