Introduction

After powering the computer up, if it appears that your profile has been deleted or you get messages about the system detecting a ‘critical error’, then there may be a problem with the hard drive. Following the instructions in this guide will allow you to remedy this problem by replacing the hard drive.

Unplug the laptop and turn it off.
  • Unplug the laptop and turn it off.

  • Flip the laptop upside down.

  • Locate the battery on the underside of the laptop.

Add Comment

Push the two latches away from the battery.
  • Push the two latches away from the battery.

Add Comment

Slide the battery away from the laptop. Locate the serial number on the battery to order a replacement.
  • Slide the battery away from the laptop.

  • Locate the serial number on the battery to order a replacement.

Add Comment

Remove the one 5.0mm Philips #0 screw that holds down the panel covering the hard drive. Remove the one 5.0mm Philips #0 screw that holds down the panel covering the hard drive.
  • Remove the one 5.0mm Philips #0 screw that holds down the panel covering the hard drive.

Add Comment

Pull off the panel.
  • Pull off the panel.

Add Comment

Remove the one 3.0mm Philip's #0 screw holding the hard drive in place.
  • Remove the one 3.0mm Philip's #0 screw holding the hard drive in place.

Add Comment

Slide the hard drive out.
  • Slide the hard drive out.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

Brenna Callahan

Member since: 10/21/2015

760 Reputation

5 Guides authored

Team

0 Comments

Add Comment

View Statistics:

Past 24 Hours: 1

Past 7 Days: 6

Past 30 Days: 40

All Time: 490