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Introduction

When the vacuum is failing to pick up dirt or spitting it back out, check the roller brush for damage. Multiple missing or broken bristles as well as a broken or cracked brush can fail to pick up dirt .

  1. Shark Rotator NV502 Roller Brush Replacement, Roller Brush: step 1, image 1 of 2 Shark Rotator NV502 Roller Brush Replacement, Roller Brush: step 1, image 2 of 2
    • Pull the handle while pressing the lift away button to remove the body of the vacuum.

  2. Shark Rotator NV502 Roller Brush Replacement: step 2, image 1 of 2 Shark Rotator NV502 Roller Brush Replacement: step 2, image 2 of 2
    • Flip the base of the vacuum over to access the bottom.

    • Remove the two small wheels with a metal spudger.

  3. Shark Rotator NV502 Roller Brush Replacement: step 3, image 1 of 2 Shark Rotator NV502 Roller Brush Replacement: step 3, image 2 of 2
    • Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.

    • Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.

  4. Shark Rotator NV502 Roller Brush Replacement: step 4, image 1 of 2 Shark Rotator NV502 Roller Brush Replacement: step 4, image 2 of 2
    • Pull up on the cover and move it to the side.

    • Remove the wire attached to the base by squeezing the pin and pulling up.

  5. Shark Rotator NV502 Roller Brush Replacement: step 5, image 1 of 2 Shark Rotator NV502 Roller Brush Replacement: step 5, image 2 of 2
    • Remove the two 11 mm screws using the Phillips #2 screwdriver.

    • Lift the roller brush cover up.

  6. Shark Rotator NV502 Roller Brush Replacement: step 6, image 1 of 1
    • Pull out the roller brush.

Conclusion

To reassemble your device, follow these instructions in reverse order.

4 other people completed this guide.

Samuel

Member since: 10/06/2016

279 Reputation

3 Guides authored

Team

Cal Poly, Team 4-3, Livingston Fall 2016 Member of Cal Poly, Team 4-3, Livingston Fall 2016

CPSU-LIVINGSTON-F16S4G3

4 Members

13 Guides authored

6 Comments

Good day, I have a rotator lift away NV500 my belt indicator light stopped working but I was still getting suction. I replaced the filters and hep filters,as well as changed the belt. I cleaned off the dust and then carefully put the vacuum back to gather. I went to plug it in all worked until I pushed the roller brush indicator on and it still did not work. What else could it be? Any suggestions.

I await your reply

Angela

Angela Cox - Reply

I have the same issue…brush roller will not work.

csweetccr - Reply

Same here what would be wrong with it

Johnnie Twyman -

Great instructions - the 11mm hidden screws plus one more were tricky to find. Thanks so much for the great graphics and very clear disassembly steps; I almost gave up and was going to take it to a dealer for a costly repair fee. Thanks again!

Mathew Curran - Reply

Great directions and guidance - many thanks!

Mathew Curran - Reply

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