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Introduction

If the roller brush is not spinning, check the roller belt to see if it needs replacing. The vacuum will still turn on but the brush will not spin if the belt is broken.

  1. Shark Rotator NV502 Roller Belt Replacement, Roller Brush: step 1, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement, Roller Brush: step 1, image 2 of 2
    • Pull the handle while pressing the lift away button to remove the body of the vacuum.

  2. Shark Rotator NV502 Roller Belt Replacement: step 2, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement: step 2, image 2 of 2
    • Flip the base of the vacuum over to access the bottom.

    • Remove the two small wheels with a metal spudger.

  3. Shark Rotator NV502 Roller Belt Replacement: step 3, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement: step 3, image 2 of 2
    • Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.

    • Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.

  4. Shark Rotator NV502 Roller Belt Replacement: step 4, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement: step 4, image 2 of 2
    • Pull up on the cover and move it to the side.

    • Remove the wire attached to the base by squeezing the pin and pulling up.

  5. Shark Rotator NV502 Roller Belt Replacement: step 5, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement: step 5, image 2 of 2
    • Remove the two 11 mm screws using the Phillips #2 screwdriver.

    • Lift the roller brush cover up.

  6. Shark Rotator NV502 Roller Belt Replacement: step 6, image 1 of 1
    • Pull out the roller brush.

  7. Shark Rotator NV502 Roller Belt Replacement, Roller Belt: step 7, image 1 of 2 Shark Rotator NV502 Roller Belt Replacement, Roller Belt: step 7, image 2 of 2
    • Remove the roller belt from around the roller brush and the motor gear.

Conclusion

To reassemble your device, follow these instructions in reverse order.

34 other people completed this guide.

Caroline Swanson

Member since: 10/05/2016

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Cal Poly, Team 4-3, Livingston Fall 2016 Member of Cal Poly, Team 4-3, Livingston Fall 2016

CPSU-LIVINGSTON-F16S4G3

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29 Comments

Where can I buy replacement belt?

Caroline - Reply

Very helpful re shark vacuum , thank you!

Frank Kirby - Reply

First of all, I couldn’t find the belt at 3 different stores that sell the vacuum including the place I bought it. Not on their websites either. And not on Shark’s website. Strange. I got it from Amazon. Next, I cannot get at the roller as the housing won’t come apart even with brute force. And yes, I got all the screws out and followed all instructions. It just fits so tightly, I cannot get it apart. I have a $350 vacuum, an $8 belt, and I cannot vacuum my rugs. Really disappointed as I’ve replaced belts in other vacuums in the past with no problems. And I’ve had this vacuum for a relatively short time and use it only weekly in a fairly small condo. Not sure why the belt literally disintegrated and came out in pieces.

Deb Capraro - Reply

The number of screws in the instructions is not correct. There were 11 in mine. One that is deeper and my screw driver didn't reach. But since I was just trying to clean the roller I gave up. But I'm betting you still need a screw or two out if you only took out the number listed. good luck. P.S. sometimes something you vacuum up gets in just the wrong spot and eats the belt by rubbing. The heat disintegrates it.

Linda Bendele-Brown -

Depending on when you bought your vacuum, you can call shark and theyll replace the whole thing if need be. I had a 2 year time frame. It's worth a shot.

anne deno -

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