Introduction

If the roller brush is not spinning, check the roller belt to see if it needs replacing. The vacuum will still turn on but the brush will not spin if the belt is broken.

Parts

No parts required.

Pull the handle while pressing the lift away button to remove the body of the vacuum. Pull the handle while pressing the lift away button to remove the body of the vacuum.
  • Pull the handle while pressing the lift away button to remove the body of the vacuum.

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Flip the base of the vacuum over to access the bottom. Remove the two small wheels with a metal spudger.
  • Flip the base of the vacuum over to access the bottom.

  • Remove the two small wheels with a metal spudger.

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Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection. Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.
  • Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.

  • Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.

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Pull up on the cover and move it to the side. Remove the wire attached to the  base by squeezing the pin and pulling up.
  • Pull up on the cover and move it to the side.

  • Remove the wire attached to the base by squeezing the pin and pulling up.

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Remove the two 11 mm screws using the Phillips #2 screwdriver. Lift the roller brush cover up.
  • Remove the two 11 mm screws using the Phillips #2 screwdriver.

  • Lift the roller brush cover up.

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Pull out the roller brush.
  • Pull out the roller brush.

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Remove the roller belt from around the roller brush and the motor gear. Remove the roller belt from around the roller brush and the motor gear.
  • Remove the roller belt from around the roller brush and the motor gear.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

11 other people completed this guide.

Caroline Swanson

Member since: 10/05/2016

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3 Guides authored

Team

Cal Poly, Team 4-3, Livingston Fall 2016 Member of Cal Poly, Team 4-3, Livingston Fall 2016

CPSU-LIVINGSTON-F16S4G3

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5 Comments

Where can I buy replacement belt?

Caroline - Reply

Very helpful re shark vacuum , thank you!

Frank Kirby - Reply

First of all, I couldn’t find the belt at 3 different stores that sell the vacuum including the place I bought it. Not on their websites either. And not on Shark’s website. Strange. I got it from Amazon. Next, I cannot get at the roller as the housing won’t come apart even with brute force. And yes, I got all the screws out and followed all instructions. It just fits so tightly, I cannot get it apart. I have a $350 vacuum, an $8 belt, and I cannot vacuum my rugs. Really disappointed as I’ve replaced belts in other vacuums in the past with no problems. And I’ve had this vacuum for a relatively short time and use it only weekly in a fairly small condo. Not sure why the belt literally disintegrated and came out in pieces.

Deb Capraro - Reply

The number of screws in the instructions is not correct. There were 11 in mine. One that is deeper and my screw driver didn't reach. But since I was just trying to clean the roller I gave up. But I'm betting you still need a screw or two out if you only took out the number listed. good luck. P.S. sometimes something you vacuum up gets in just the wrong spot and eats the belt by rubbing. The heat disintegrates it.

Linda Bendele-Brown -

This works for the NV501, also, though the exact count of screws may be different. Just pay attention as you take them out; if the cover doesn't lift right off you probably missed one.

chuck harold - Reply

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