This guide will walk you through how to replace the roller brush.

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  • Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.

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Image 1/2: The screws have varying lengths, so keep track of where each one goes for reassembly. Image 2/2: The screws have varying lengths, so keep track of where each one goes for reassembly.
  • Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)

    • The screws have varying lengths, so keep track of where each one goes for reassembly.

Screws under the wheels? Seriously? Who does that? Is Shark trying to make their vacuum like the cars are today? Working on cars together with their Dad was something guys (or girls) used to do when I was growing up. It was about bonding and learning about how things worked and also kept the car running. Kids don't get to do that anymore. Sadly appliances are apparently going the same way. It's unfortunate.

itzjusme2 - Reply

Mine only had 8 screws. Shark Navigator NV22L 31.

Jaynee - Reply

All this just to take the roller brush off; -(

Victoria Henry - Reply

Y'all need an raiser way to take the roller brush off , this is REDICULIOUS.

Victoria Henry - Reply

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  • Remove the white plastic cover to expose the roller compartment underneath.

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  • Lift the roller brush out of its holders.

Thanks guy! :) (and friggin TEN SCREWS!?! Hmphhh... )

Victoria Bee - Reply

I could not find all 10 screws . A better diagram would be very helpful.

grayghost267 - Reply

Although the vacuum model shown in your video is different than mine, it revealed those strangely placed screws #9 & 10 I was unable to locate. After disassembling & a thorough cleaning I feel like a have a brand new vacuum again! I'm so thankful for folks like you who take the time to share your knowledge!

Donna DeLaVega - Reply


To reassemble your device, follow these instructions in reverse order.

22 other people completed this guide.

Jeremiah Shyne

Member since: 03/27/2015

742 Reputation

2 Guides authored



Instructions where so easy to follow & right on the money. It took me 11 min from start to finish. PERFECT!!!

Cole bohn - Reply

Very helpful and easy. Thank you.

Kristi cox - Reply

Thank you. The owner's manual doesn't take into account needing to disassemble to clean the brush, for those of us with super long hair. Your instructions pointed out the screws under the wheels that we were missing.

birdofpyre - Reply

Ive uscrewed everything and this white piece seems to be stuck toward the rear. I even took the back whells off.

falynkinsey - Reply

Thank you so much. After having had to send in vac due to recall could not bare to part with it again to fix the belt. Your instructions for very clear and easy to follow. Thank you June

interhome1 - Reply

NEED HELP!! Anyone still answering questions????

Cassie - Reply

Did you ever get an answer? I have been working on this for at least 6 hrs and still can't get it to line up. The rolloer has notched things on the ends of the roller and then that heavy white thing with the spleen on it doesn't line up right. Any help available?

js707077 -

I've done battle with this for too long. Thanks for telling me about the wheels & ten screws. Crazy isn't it: 10 screws....

beachgal 59 - Reply

Any suggestions on where to buy a replacement brush roller for the Navigator NV22? My bearings are bad and Shark does not sell the roller.

Paul - Reply

A very simple and easy to follow guide - Thank You.

st1100flyer - Reply

Very helpful. My model was the UV410 but the instructions were very similar. Two of the screws were different than the others so be sure to put them back in the correct order. Also there were two magnets at the front of the sweeper that can fall out while disassembled. Magnets do not affect performance, but are presumably designed to catch metal objects before they get sucked into the vacuum. In my case the motor was faulty so I figured it was time for a new machine.

Lester Walters - Reply

Only needed to remove 8 Screws for the NV42. The two that attach the larger, back wheels can stay on. But otherwise spot on with the guide, and helped me remove all the hair wrapped around the roller. I was banging my head against the wall until I read this and saw the bit about removing the small wheels.

Jamie - Reply

Thank you so much! Almost had it apart myself, but it was the screws under the wheels that got me. Why whould they do that?!?!

Cindy - Reply

Thanks so much for the important tip about the screws hiding under the little front wheels! Who knew?? I never in my life would have guessed they were there. I had what I thought were all the screws removed, and I still couldn't get the plate loose. So glad I found your helpful post -- Thanks again!

Claudia Rispante - Reply

Brilliant! Thank You! I had a funny feeling that there were more screws and the instructions to pop the little wheels were spot on! Very easy to follow instructions! I really appreciate it!

jerseygirlintn - Reply

Thanks for providing this. Shark's video doesn't cover all of the screw that you have to take out nor did the video mention taking out the small wheels. This video was a lifesaver. The left and right screws right below the top left and right screws are the smallest, so anyone doing this should remember this.

Tom Nguyen - Reply

My experiences doing this...I have the Navigator Professional lift away model. I use this in an area w/ a bunch of sewing thread on the floor. I try to get most of that up with a shop vac as the thread really does a number on the roller. After i removed the roller and cleaned it I gave the little black tabs on each end a spin and they seemed to spin easily enough but I figured I'd throw a few drops of sewing machine oil on each side. It went from spinning easily enough to giving it a spin with my finger and watching spin for about 30 seconds so a lot less friction. Hopefully the oil won't eat any of the plastic in there but as this vacuum is only about a week old I'll just return it if it does.

Also of note. When installing the little front roller wheels it is possible to push them in too far and they won't roll. I bottomed both mine out and then pried them back up just a smidge until they rolled freely.

jusjoe842 - Reply

Hi, I'm having problems finding a replacemtn rotator brush. Could anyone point me in the right direction or send me a link.



William Frazier - Reply

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