Introduction

Use this guide to disassemble the roller brush compartment on your Shark Navigator.

Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.
  • Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.

No power in brush roller bar.

Allan Kircher - Reply

Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)
  • Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)

    • The screws have varying lengths, so keep track of where each one goes for reassembly.

Screws under the wheels? Seriously? Who does that? Is Shark trying to make their vacuum like the cars are today? Working on cars together with their Dad was something guys (or girls) used to do when I was growing up. It was about bonding and learning about how things worked and also kept the car running. Kids don't get to do that anymore. Sadly appliances are apparently going the same way. It's unfortunate.

itzjusme2 - Reply

Mine only had 8 screws. Shark Navigator NV22L 31.

Jaynee - Reply

All this just to take the roller brush off; -(

Victoria Henry - Reply

Y'all need an raiser way to take the roller brush off , this is REDICULIOUS.

Victoria Henry - Reply

Two of those screws just hold the large back wheels on, they don’t need to be removed.

Joe Evans - Reply

To clean it and I actually just did mine wasn’t necessary to take it apart. Took me less than 10 minutes to do. I separated the bottom part and flipped it over. While holding it i took a sharp razor blade and made small repeated strokes cutting hair and debris. It did one section at a time then pinched it out with my hands. Vacuum is now spotless and didn’t have to go through the hassle of removing all those screws unless you need to replace the roller that is

Debbie L - Reply

Changing brush roller is the worst process I've seen…brain surgery would be easier. I'm cannot believe you ruined a great vacuum cleaner. You get one star fot that.

JULIA OATES ALLBRIGHT - Reply

My screws have little bumps in the center so how on he'll do you get a pointed Phillips head in there to turn the screw?

Sue Bourne - Reply

same issue here… must be on the later models.. looks like you need a special tool to get these screws out… look like hexagonal screw heads…

steveo6666 - Reply

after some digging around this is what I found:

It should be noted that on some models you will need a T-20 security head (star-bit) driver to access the brush assembly. Of more importance, you will need at least a 3 inch bit, or single driver with a 3-inch stem, but do NOT try to use a 1/4 inch hex bit extender as the connector shank will be too wide to fit down the narrow screw wells.

This comment was provided in the comment section of this video:

https://www.youtube.com/watch?v=zkDeWuXb...

steveo6666 - Reply

  • Remove the white plastic cover to expose the roller compartment underneath.

I removed all 10 screws, but the roller brush compartment still didn’t open. Mine is the Shark Navigator Lift Away, is it too different of a model?

Loreall Pooler - Reply

I also have the Rotator Lift Away. You have to unlock the red piece in hte bottom center then pull it down to expose the last screw. As soon as that is loose the white cover will come off.

bmcc49er - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

6 other people completed this guide.

Jeremiah Shyne

Member since: 03/27/2015

991 Reputation

2 Guides authored

Team

3 Comments

Tried driver tips on two MULTI-TIP tools (standard & metric), but none fit. Looks like a very small 6-sided star w/a hole n middle. Trying again tomorrow w/mini metric set. I agree, 10 screws, two under wheels is way too much trouble for something you need quick access to often for brush cleaning. The hose has several places where it comes apart very easily. I was impressed, but this roller plate ruined it.

Bettie Howard - Reply

Nice guide very easy to follow took awhile to complete only because vacuum parts I took off with very dirty had to clean other than that the guide was very very useful and very very easy to follow appreciate it!!!

Kenneth Johnson - Reply

Easy to get off but hard to get it bqck on. I put the name of my shark and took it apart and it was for a lift away which I dont have now I can’t get it back together HELP

Gail Jezik - Reply

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