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Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.
  • Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.

No power in brush roller bar.

Allan Kircher - Reply

Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.) The screws have varying lengths, so keep track of where each one goes for reassembly.
  • Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)

    • The screws have varying lengths, so keep track of where each one goes for reassembly.

Screws under the wheels? Seriously? Who does that? Is Shark trying to make their vacuum like the cars are today? Working on cars together with their Dad was something guys (or girls) used to do when I was growing up. It was about bonding and learning about how things worked and also kept the car running. Kids don't get to do that anymore. Sadly appliances are apparently going the same way. It's unfortunate.

itzjusme2 - Reply

Mine only had 8 screws. Shark Navigator NV22L 31.

Jaynee - Reply

All this just to take the roller brush off; -(

Victoria Henry - Reply

Y'all need an raiser way to take the roller brush off , this is REDICULIOUS.

Victoria Henry - Reply

Two of those screws just hold the large back wheels on, they don’t need to be removed.

Joe Evans - Reply

To clean it and I actually just did mine wasn’t necessary to take it apart. Took me less than 10 minutes to do. I separated the bottom part and flipped it over. While holding it i took a sharp razor blade and made small repeated strokes cutting hair and debris. It did one section at a time then pinched it out with my hands. Vacuum is now spotless and didn’t have to go through the hassle of removing all those screws unless you need to replace the roller that is

Debbie L - Reply

Changing brush roller is the worst process I've seen…brain surgery would be easier. I'm cannot believe you ruined a great vacuum cleaner. You get one star fot that.

JULIA OATES ALLBRIGHT - Reply

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Remove the white plastic cover to expose the roller compartment underneath.
  • Remove the white plastic cover to expose the roller compartment underneath.

I removed all 10 screws, but the roller brush compartment still didn’t open. Mine is the Shark Navigator Lift Away, is it too different of a model?

Loreall Pooler - Reply

I also have the Rotator Lift Away. You have to unlock the red piece in hte bottom center then pull it down to expose the last screw. As soon as that is loose the white cover will come off.

bmcc49er - Reply

Once the vacuum top is opened, you can simply remove the motor as shown in the image.
  • Once the vacuum top is opened, you can simply remove the motor as shown in the image.

  • Make sure to untangle or unhook any wires that are connected to the motor.

  • Once this is done, you can replace the old motor with a new one.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Molina Oung

Member since: 03/27/2015

181 Reputation

1 Guide authored

Team

4 Comments

Hi Where could I get a replacement motor from for NV501 model shark rotator .Or have the same motor rebuilt...Any help would be appreciated thank you.....

jacob - Reply

The screws on the bottom of roller brush compartment ARE NOT phillips head!!!!!!!!!!!!!!!!!!!!

randy - Reply

The screws are Phillips on mine. It may be a case of availability. If the manufacturer found a better deal on a different style of screw, they may have changed it.

Joe Evans -

The 10 screws on the roller brush compartment cover are NOT Phillips head!!!

randy - Reply

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