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Introduction

This guide will help a user to remove their device's broken or cracked screen using the steps below.

  1. Remove the ten 6.6mm Philips#00 screws securing the lower case to the upper case.
    • Remove the ten 6.6mm Philips#00 screws securing the lower case to the upper case.

  2. Using your fingers, pinch the edge of the SD card and pull to remove it. Using your fingers, pinch the edge of the SD card and pull to remove it. Using your fingers, pinch the edge of the SD card and pull to remove it.
    • Using your fingers, pinch the edge of the SD card and pull to remove it.

  3. Wedge your fingers in between the upper case and the lower case Gently pull the lower case away from the upper case to remove it
    • Wedge your fingers in between the upper case and the lower case

    • Gently pull the lower case away from the upper case to remove it

  4. Using tweezers or your fingertips, carefully pull on the battery connector to disconnect it from the motherboard. Be sure to pull straight backwards, or you risk damaging the wires.
    • Using tweezers or your fingertips, carefully pull on the battery connector to disconnect it from the motherboard.

    • Be sure to pull straight backwards, or you risk damaging the wires.

  5. Remove the two 4.4mm Phillips#00 screws from the battery case.
    • Remove the two 4.4mm Phillips#00 screws from the battery case.

  6. Place your fingers on the corner sections of the battery. Lift to remove the battery.
    • Place your fingers on the corner sections of the battery.

    • Lift to remove the battery.

    • If you choose to use tools to remove the battery be careful not to damage it. A damaged lithium-ion battery may leak dangerous chemicals and/or catch fire. Use only plastic pry tools.

  7. Place the tip of the spudger under the metal caps of the black and grey coaxial connectors and pry upwards to disconnect them. After they are disconnected, un-thread the coaxial connectors from around the fan.
    • Place the tip of the spudger under the metal caps of the black and grey coaxial connectors and pry upwards to disconnect them.

    • After they are disconnected, un-thread the coaxial connectors from around the fan.

    • To reinstall, hold the connectors in place and gently press them straight down. The connectors "snap" into their sockets much like the metal snaps on a jacket.

  8. Using the Phillips#00, remove the single 3.5mm screw from the wireless card. Grasp the edges of the wireless card with your fingers and pull straight backwards to remove it. Grasp the edges of the wireless card with your fingers and pull straight backwards to remove it.
    • Using the Phillips#00, remove the single 3.5mm screw from the wireless card.

    • Grasp the edges of the wireless card with your fingers and pull straight backwards to remove it.

  9. Using the Phillips#00, remove the six 4.5mm screws from the corner brackets holding the display to the inner case. Using the Phillips#00, remove the six 4.5mm screws from the corner brackets holding the display to the inner case.
    • Using the Phillips#00, remove the six 4.5mm screws from the corner brackets holding the display to the inner case.

  10. Using your fingers, grasp the edges of the inner case then lift and pull away to separate it from the display. Using your fingers, grasp the edges of the inner case then lift and pull away to separate it from the display. Using your fingers, grasp the edges of the inner case then lift and pull away to separate it from the display.
    • Using your fingers, grasp the edges of the inner case then lift and pull away to separate it from the display.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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