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Ring Stick Up Cam Battery Speaker Replacement

Introduction

If the audio of your Ring Stick Up Cam Battery (3rd Generation, model number 5UM7E5) is not present or distorted, use this guide to replace the speaker.

Prior to using this guide, ensure that there is nothing blocking the device or muffling the sound. Test the audio in the Ring app a few times to ensure that there is an audio issue. If there is nothing physically obstructing the audio, your speaker may need to be replaced. This guide will walk you through how to locate and replace the speaker inside your device. Before beginning, make sure to power off your device and disconnect it from the Ring app.

What you need

  1. Ring Stick Up Cam Battery Speaker Replacement, Battery: step 1, image 1 of 1

    • Turn the camera so the lens is facing away from you, and the back is facing towards you.

    • Place one hand securely on the base and the other on the stand.

    • Carefully twist your bottom hand counterclockwise until the indicator line reaches the unlock icon.

    Edit

  2. Ring Stick Up Cam Battery Speaker Replacement: step 2, image 1 of 1

    • Gently pull down to separate the stand from the camera body.

    Edit

  3. Ring Stick Up Cam Battery Speaker Replacement: step 3, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 3, image 2 of 2

    • Hold the camera so the opening containing the battery is toward the ceiling.

    • Squeeze the silver lever labeled "push" and extract the battery from its slot.

    Edit

  4. Ring Stick Up Cam Battery Speaker Replacement, Motherboard: step 4, image 1 of 1
    Tool used on this step:
    Halberd Spudger
    $2.99
    Buy

    • Remove the upper and lower silicon covers on the rear panel with your fingers or the hook-end of the halberd spudger.

    Edit

  5. Ring Stick Up Cam Battery Speaker Replacement: step 5, image 1 of 1

    • Remove the 6 mm white screw from the rear panel with the a T3 Torx screwdriver.

    Edit

  6. Ring Stick Up Cam Battery Speaker Replacement: step 6, image 1 of 1

    • Rotate the device so the base is facing upward.

    • Remove the two 6 mm screws from the base (on either side of the QR code) using a Phillips #00 screwdriver.

    • Remove the two 4 mm screws that connect the silver latch on the outside rim using a Phillips #00 screwdriver.

    Edit

  7. Ring Stick Up Cam Battery Speaker Replacement: step 7, image 1 of 1

    • Remove the silver latch from the base.

    • Remove the front cover.

    • Remove the eight 6 mm screws from the inside panel with a Philips #00 screwdriver.

    • Remove the two 4 mm screws from the inside panel with a Phillips #00 screwdriver.

    Edit

  8. Ring Stick Up Cam Battery Speaker Replacement: step 8, image 1 of 1

    • Pry the inside panel open using your hands or a spudger if necessary.

    Edit

  9. Ring Stick Up Cam Battery Speaker Replacement: step 9, image 1 of 1

    • Remove the seven 4 mm screws connecting the motherboard to the camera body with a Phillips #00 screwdriver.

    Edit

  11. Ring Stick Up Cam Battery Speaker Replacement: step 10, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 10, image 2 of 2

    • Lift the motherboard from the camera body with the halberd spudger.

    Edit

  12. Ring Stick Up Cam Battery Speaker Replacement: step 11, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 11, image 2 of 2

    • Rotate the device to its side.

    • With your fingers, carefully remove the white part of the cord clip from the beige base.

    • Repeat this for the remaining three cords connecting the motherboard to the camera body.

    Edit

  13. Ring Stick Up Cam Battery Speaker Replacement: step 12, image 1 of 1

    • Fold the motherboard downward from the camera body, revealing a white connecting strip.

    • Using the flat end of a spudger, flick the black hinge upward.

    • Pull the white strip out of the slot.

    Edit

  14. Ring Stick Up Cam Battery Speaker Replacement: step 13, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 13, image 2 of 2

    • Carefully insert the spudger underneath gold adhesive at the lower left-hand corner of the motherboard.

    • Gently remove the adhesive cover from the motherboard.

    Edit

  15. Ring Stick Up Cam Battery Speaker Replacement, Camera: step 14, image 1 of 1

    • Orient your device so that the interior of the camera body is facing the ceiling.

    Edit

  16. Ring Stick Up Cam Battery Speaker Replacement: step 15, image 1 of 1

    • Remove the two 6 mm screws that connect the camera to the camera body using a Phillips #00 screwdriver.

    Edit

  17. Ring Stick Up Cam Battery Speaker Replacement: step 16, image 1 of 1

    • Grab and twist the camera counterclockwise with your thumb and index finger.

    Edit

  18. Ring Stick Up Cam Battery Speaker Replacement: step 17, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 17, image 2 of 2

    • Using your fingers, lift out the camera component including the camera lens and the attached wire.

    Edit

  19. Ring Stick Up Cam Battery Speaker Replacement, Microphone: step 18, image 1 of 1

    • Remove the two 4 mm screws connecting the metal protective piece to the camera body using a Phillips #00 screwdriver.

    Edit

  20. Ring Stick Up Cam Battery Speaker Replacement: step 19, image 1 of 1

    • Using your fingers, carefully pinch the white connector attached to the black cable, and gently pull it out of its slot on the daughterboard.

    Edit

  21. Ring Stick Up Cam Battery Speaker Replacement: step 20, image 1 of 1

    • Rotate the camera body to a comfortable position.

    • Use the spudger to pry the metal component from the camera body.

    • The daughterboard and microphone should now be exposed.

    Edit

  22. Ring Stick Up Cam Battery Speaker Replacement: step 21, image 1 of 1

    • Gently remove the daughterboard from the base with your hands or the spudger if necessary.

    Edit

  23. Ring Stick Up Cam Battery Speaker Replacement: step 22, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 22, image 2 of 2
    Tool used on this step:
    Halberd Spudger
    $2.99
    Buy

    • Use the hook end of the halberd spudger to carefully lift the microphone from the base.

    Edit

  24. Ring Stick Up Cam Battery Speaker Replacement, Speaker: step 23, image 1 of 1

    • Remove the two 4 mm screws from the upper black cover panel using a Phillips #00 screwdriver.

    • Remove the two 4 mm screws from the lower black cover panel using a Phillips #00 screwdriver.

    Edit

  25. Ring Stick Up Cam Battery Speaker Replacement: step 24, image 1 of 1

    • Use the spudger to pry the rectangular black panel from the camera body.

    Edit

  26. Ring Stick Up Cam Battery Speaker Replacement: step 25, image 1 of 2 Ring Stick Up Cam Battery Speaker Replacement: step 25, image 2 of 2

    • Rotate the camera body upward.

    • Use your hands or the spudger to lift the lower black panel to reveal the speaker.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

with 1 other contributor

Vanessa Hasbrouck

Member since: 02/24/23

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2 Guides authored

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Team

Marist, Team 1-1, Chaterdon Spring 2023 Member of Marist, Team 1-1, Chaterdon Spring 2023

MARS-CHATERDON-S23S1G1

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