Ring Stick Up Cam Battery Motherboard Replacement

Introduction

If your Ring Stick Up Cam Battery (3rd Generation, model number 5UM7E5) is not powering on or operating correctly, there may be issues with the motherboard of your device.

Before using this guide, ensure that the battery for the device is fully charged and that the charging port is not damaged or faulty. If you are still experiencing issues with operating your device, your motherboard may need to be replaced. This guide will walk you through the necessary steps to locate and replace the motherboard of your device.

What you need

Step 1 Battery

Ring Stick Up Cam Battery Motherboard Replacement, Battery: step 1, image 1 of 1

Turn the camera so the lens is facing away from you, and the back is facing towards you.
Place one hand securely on the base and the other on the stand.
Carefully twist your bottom hand counterclockwise until the indicator line reaches the unlock icon.

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Step 2

Gently pull down to separate the stand from the camera body.

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Step 3

Hold the camera so the opening containing the battery is toward the ceiling.
Squeeze the silver lever labeled "push" and extract the battery from its slot.

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Step 4 Motherboard

Ring Stick Up Cam Battery Motherboard Replacement, Motherboard: step 4, image 1 of 1

Remove the upper and lower silicon covers on the rear panel with your fingers or the hook-end of the halberd spudger.

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Step 5

Remove the 6 mm white screw from the rear panel with the a T3 Torx screwdriver.

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Step 6

Rotate the device so the base is facing upward.
Remove the two 6 mm screws from the base (on either side of the QR code) using a Phillips #00 screwdriver.
Remove the two 4 mm screws that connect the silver latch on the outside rim using a Phillips #00 screwdriver.

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Step 7

Remove the silver latch from the base.
Remove the front cover.
Remove the eight 6 mm screws from the inside panel with a Philips #00 screwdriver.
Remove the two 4 mm screws from the inside panel with a Phillips #00 screwdriver.

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Step 8

Pry the inside panel open using your hands or a spudger if necessary.

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Step 9

Remove the seven 4 mm screws connecting the motherboard to the camera body with a Phillips #00 screwdriver.

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Step 10

Lift the motherboard from the camera body with the halberd spudger.

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Step 11

Rotate the device to its side.
With your fingers, carefully remove the white part of the cord clip from the beige base.
Repeat this for the remaining three cords connecting the motherboard to the camera body.

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Step 12

Fold the motherboard downward from the camera body, revealing a white connecting strip.
Using the flat end of a spudger, flick the black hinge upward.
Pull the white strip out of the slot.

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Step 13

Carefully insert the spudger underneath gold adhesive at the lower left-hand corner of the motherboard.
Gently remove the adhesive cover from the motherboard.

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