Introduction

Sometimes during printing the paper will become jammed inside the printer. There are three places in which paper can become jammed. The following guide shows you the three different ways of removing the jammed paper depending on where the jam occurs.

Tools

No tools required.

Parts

No parts required.

Press the front cover release button.
  • Press the front cover release button.

  • Keep the button pressed and pull the cover toward yourself.

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With the front cover in the downward position, the drum & toner unit will be visible. Grab the black-and-yellow handle on the unit. Lift unit up and pull it out of the printer. Grab the black-and-yellow handle on the unit. Lift unit up and pull it out of the printer.
  • With the front cover in the downward position, the drum & toner unit will be visible.

  • Grab the black-and-yellow handle on the unit. Lift unit up and pull it out of the printer.

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DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical damage to the printer. DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical damage to the printer.
  • DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical damage to the printer.

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If jammed, paper will be visible after removing the drum unit. To clear paper jam, reach into printer and grab a corner of the paper. Proceed to lift paper up and out of the printer. Jammed paper may require an excess amount of force to be removed from printer.
  • If jammed, paper will be visible after removing the drum unit. To clear paper jam, reach into printer and grab a corner of the paper.

  • Proceed to lift paper up and out of the printer.

  • Jammed paper may require an excess amount of force to be removed from printer.

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Black Friday
Broken doesn't stand a chance.
Grab onto the lift located on the paper tray near the bottom on the front of the printer. Pull the paper tray completely out of the printer by pulling towards yourself.
  • Grab onto the lift located on the paper tray near the bottom on the front of the printer.

  • Pull the paper tray completely out of the printer by pulling towards yourself.

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If jammed paper is visible, grab onto the paper and remove by pulling up and towards yourself. Jammed paper may require a large amount of force to be removed from printer.
  • If jammed paper is visible, grab onto the paper and remove by pulling up and towards yourself.

  • Jammed paper may require a large amount of force to be removed from printer.

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Located on the back of the printer, open up the cover by grabbing onto the tab and pulling down. Located on the back of the printer, open up the cover by grabbing onto the tab and pulling down. Located on the back of the printer, open up the cover by grabbing onto the tab and pulling down.
  • Located on the back of the printer, open up the cover by grabbing onto the tab and pulling down.

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In front of you will see two blue tabs, one on the left and right side. First, push the top part of the tab in until the bottom part of the tab lifts up. Grab onto the bottom part of the tab.
  • In front of you will see two blue tabs, one on the left and right side.

  • First, push the top part of the tab in until the bottom part of the tab lifts up.

  • Grab onto the bottom part of the tab.

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Once you have a firm grib of both the right and left tab, lift both tabs up and towards yourself. The fuser cover, which the tabs are connected to, does not come completely out of the printer because it is attached to the bottom by a hinge.
  • Once you have a firm grib of both the right and left tab, lift both tabs up and towards yourself.

  • The fuser cover, which the tabs are connected to, does not come completely out of the printer because it is attached to the bottom by a hinge.

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If jammed paper is visible, grab onto the top of the paper and pull up until completely removed from printer. Jammed paper may require an excess amount of force to be removed from printer. Jammed paper may require an excess amount of force to be removed from printer.
  • If jammed paper is visible, grab onto the top of the paper and pull up until completely removed from printer.

  • Jammed paper may require an excess amount of force to be removed from printer.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Nathan Ruiz

Member since: 01/14/2010

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2 Guides authored

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Cal Poly, Team 4-14, Forte Winter 2010 Member of Cal Poly, Team 4-14, Forte Winter 2010

CPSU-FORTE-W10S4G14

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