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Repairing HP OfficeJet 3833 Paper Jam

Introduction

This guide will show you how to clear out a paper jam in an HP OfficeJet 3833 series (HP OfficeJet 3830 series) printer. Occasionally, the paper will not feed into a printer or will feed incorrectly due to a paper jam. Foreign objects, such as thumbtacks and push pins, can get stuck inside the paper feeder and cause a paper jam. This guide will also show you how to locate unwanted blockages from the printer.

It is imperative to follow steps 5-6 to make sure to power is turned off correctly and disconnected from any external power source.

What you need

  1. Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: step 1, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: step 1, image 2 of 2

    • Remove all paper from the printer.

    Edit

  2. Repairing HP OfficeJet 3833 Paper Jam: step 2, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 2, image 2 of 2

    • Check the input tray, located in the back of the printer, for any paper remains and remove them.

    Edit

  3. Repairing HP OfficeJet 3833 Paper Jam: step 3, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 3, image 2 of 2

    • Check the input tray for any foreign objects.

    • You may need to hold down the input tray and shine a flashlight inside to have a better look.

    • Long tweezers are recommended to remove objects such as thumbnails and tacks.

    Edit

  4. Repairing HP OfficeJet 3833 Paper Jam: step 4, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 4, image 2 of 2

    • Check the output tray, located in the front of the printer, for paper remains and remove them.

    Edit

  6. Repairing HP OfficeJet 3833 Paper Jam: step 5, image 1 of 3 Repairing HP OfficeJet 3833 Paper Jam: step 5, image 2 of 3 Repairing HP OfficeJet 3833 Paper Jam: step 5, image 3 of 3

    • Shut down the printer.

    • Hold down the power button until a message appears.

    • Select the Shut Down option.

    • A message will appear and the printer will turn off.

    Edit

  7. Repairing HP OfficeJet 3833 Paper Jam: step 6, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 6, image 2 of 2

    • Unplug the printer power cable from the wall outlet.

    • Remove the power cable from the back of the printer.

    Edit

  8. Repairing HP OfficeJet 3833 Paper Jam: step 7, image 1 of 3 Repairing HP OfficeJet 3833 Paper Jam: step 7, image 2 of 3 Repairing HP OfficeJet 3833 Paper Jam: step 7, image 3 of 3

    • Pull back on the front sides of the printer to remove the front panel.

    • Then pull the handle inside to remove the ink cartridge panel.

    Edit

  9. Repairing HP OfficeJet 3833 Paper Jam: step 8, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 8, image 2 of 2

    • Slide the ink cartridge to the side.

    • This step must be done carefully to prevent damage to the printer.

    Edit

  10. Repairing HP OfficeJet 3833 Paper Jam: step 9, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 9, image 2 of 2

    • Search for and remove any debris.

    Edit

  11. Repairing HP OfficeJet 3833 Paper Jam: step 10, image 1 of 1

    • Put the printer on its side.

    • You may need to open the top half and lay it down to prevent the printer from falling.

    Edit

  12. Repairing HP OfficeJet 3833 Paper Jam: step 11, image 1 of 2 Repairing HP OfficeJet 3833 Paper Jam: step 11, image 2 of 2

    • Locate the cleanout door on the bottom half of the printer.

    • Open the cleanout door to remove unwanted debris.

    Edit
Finish Line

Author

with 2 other contributors

Ivory S. Mayorga

Member since: 09/16/20

193 Reputation

1 Guide authored

Badges: 3

Team

University of Memphis, Team S1-G11, Bishop Fall 2020 Member of University of Memphis, Team S1-G11, Bishop Fall 2020

UM-BISHOP-F20S1G11

1 Member

1 Guide authored

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